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Troubleshooting

EPG / TV Guide Missing: how to fix it

Reviewed by Alex Carter IPTV & Streaming Expert Updated June 2026

No program guide or wrong times shown. This is one of the most common IPTV issues and usually has a quick fix. Below are the typical causes followed by 3 proven solutions.

Common causes

  • EPG source not enabled
  • Wrong time zone
  • Guide not yet downloaded

How to fix epg / tv guide missing

Fix 1

Enable the EPG/XMLTV source in your player settings.

Fix 2

Set the correct time zone on your device and in the app.

Fix 3

Force an EPG refresh and wait for it to download.

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